Healthcare is at one of the most disruptive times in its history. Mental health technologies such as telemedicine and virtual appointments are being increasingly adopted and advocated for by healthcare leaders. With this rapid healthcare technology development, we can’t help but wonder: do patients really want virtual care? Our research suggests that they absolutely do and here’s why:
1. 74% of consumers want the option to see their provider virtually.
Many healthcare providers are already using virtual solutions simply because the patients demanded it.
2. 92% of patients are highly satisfied with online appointments.
Patients enjoy the convenience of online appointments once they have established a connection with their healthcare provider.
3. 91% of patients say they would choose an online appointment again.
Patients enjoy the convenience of online appointments once they have established a connection with their healthcare provider. The majority of patients believe online appointments are more convenient and feel more confidential. Their experiences mirror that of an in-person appointment without the hassle of travelling.
4. Providers report that telemedicine is particularly helpful when dealing with patients in remote areas who can use these technologies to get a diagnosis and treatment plan without having to travel long-range distances.
Psychiatrists with patients in rural and northern areas of Canada have leveraged these technologies to provide a diagnosis, a treatment plan, and prescriptions for patients suffering from mental health issues, including bipolar disorder and attention deficit disorder.
5. Telemedicine programs across Canada have demonstrated cost savings, improved patient outcomes, and improved access.
Telemedicine has been proven to help patients better engage in their health and enable better management of illness. It has allowed patients who would normally be forced to skip appointments and consultations to get the care they desperately need while creating a whole new layer of access and opportunity for providers and patients.
Interested in seeing how telemedicine can help increase satisfaction, improve outcomes and enhance flexibility for you and your patients? Check out our solution here.
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Kessler, D., et al. “Therapist-delivered internet psychotherapy for depression in primary care: a randomised controlled trial.” The Lancet 374(9690): 628–634. Read more.
King, V. L., et al. “Assessing the effectiveness of an Internet-based videoconferencing platform for delivering intensified substance abuse counseling.” Journal of Substance Abuse Treatment 36(3): 331–338.
Kummerow Broman, K., et al. “Postoperative Care Using a Secure Online Patient Portal: Changing the (Inter)Face of General Surgery.” Journal of the American College of Surgeons 221(6): 1057–1066. Read more.
Rashid L. Bashshur, et al. “The Empirical Foundations of Telemedicine Interventions for Chronic Disease Management”, Telemedicine and e-Health. Sept. 2014, Vol. 20, №9. P.769–800 Retrieved Jan. 28 2015 from:http://online.liebertpub.com/doi/pdfplus/10.1089/tmj.2014.9981